Frequently Asked Questions

At Northern Hope Veterinary Care, we know that pet owners often have questions about their companion’s health and our services. To help, we’ve gathered answers to some of the most common questions we hear from clients in Pillager, Brainerd, Baxter, and the Brainerd Lakes area. If you don’t see your question below, please contact us—we’re always happy to help.

Existing ClientsNew Clients
What types of pets do you treat?

Our clinic primarily cares for dogs and cats. While we occasionally see other small animals, we do not provide services for birds or reptiles. If you’re unsure whether we can treat your pet, give us a call at (218) 746-4000 and we’ll be glad to advise you.

What services do you offer?

We provide a full range of traditional and integrative veterinary services, including:

Our goal is to combine Western medicine and holistic therapies to create the best treatment plan for your pet.

How can I schedule an appointment?

Booking an appointment is easy! You can:

For urgent concerns, please call us so we can assist you as quickly as possible.

Do you accept emergency or urgent care cases?

Yes. If your pet needs urgent medical attention during business hours, please call us right away. We’ll do everything we can to accommodate your pet’s needs. For after-hours emergencies, we recommend contacting the nearest 24-hour veterinary hospital.

What payment options do you accept?

We believe financial concerns should never stand in the way of your pet’s health. For your convenience, we accept:

  • Cash
  • Credit & debit cards
  • Apple Pay
  • CareCredit healthcare financing
  • Scratchpay flexible payment plans

Our team is happy to walk you through payment and financing options, so you can focus on what matters most—your pet’s care.

Do you accept pet insurance?

While we do not process insurance claims directly, we are happy to provide detailed invoices and medical records so you can submit claims to your provider. Many of our clients in the Brainerd Lakes area successfully use pet insurance to help manage the cost of care.

What should I bring to my pet’s first visit?

For your first appointment, please bring:

  • Your pet’s medical and vaccination history (if available)
  • Any current medications or supplements your pet is taking
  • A completed New Client Form (available online for your convenience)

This helps us get to know your pet’s health background and provide the best possible care.

What makes Northern Hope Veterinary Care different?

Our clinic is unique in that we practice integrative veterinary medicine—blending the best of Western medicine with certified acupuncture, chiropractic care, and holistic treatments. This allows us to create personalized, whole-pet care plans that focus on long-term health, healing, and comfort.

We pride ourselves on being a calm, caring, and professional veterinary team that truly listens to clients and supports the bond they share with their pets.

Still Have Questions?

If you didn’t find the answer you were looking for, please reach out! Call us at (218) 746-4000, email us at hope@hopevet.care, or stop by our clinic in Pillager, MN.

We’re here to provide trusted veterinary guidance and compassionate care for pets across the Brainerd Lakes area.